Shipping policy

Welcome to Hafsa Skincare. We are committed to delivering your skincare products safely and on time across Pakistan.

1. Shipping Coverage

We currently offer delivery across Pakistan, including major cities and most other serviceable areas.

Orders are shipped through reliable courier services to ensure your products reach you safely.

2. Delivery Time

Major Cities: 2–5 business days
Other Cities & Areas: 3–7 business days
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Please note that orders are processed during business days only.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, we may offer free shipping promotions or special delivery offers. Any such offer will be clearly mentioned on our website or promotional material.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible orders across Pakistan.

Customers are required to provide a valid and complete:

Full Name
Phone Number
Complete Delivery Address
City

Our team may contact you by phone or WhatsApp to confirm your order before dispatch.

5. Order Processing

Orders are generally processed within 1–2 business days after they are placed.

Once your order has been dispatched, you may receive tracking information through SMS, WhatsApp, or another available communication method.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect, incomplete, or invalid address or phone number, additional delivery charges may apply if the order needs to be re-shipped.